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Our Lebanon-based client, Dunkin' Donuts, is in the food and beverage business. As per the survey by the Pan Arab Research Center (PARC), Dunkin’ Donuts Lebanon has been on top for the second consecutive time. The chain is not just exceptional in food quality and service but also has the most loyal customers compared to other coffee shops. When it comes to donuts, coffee, and sandwiches, people living in Lebanon tend to think of Dunkin’ Donuts first.
The main goal of the Dunkin mobile app is to sell products, offer deals, and allow users to recharge their wallets, all while improving the app's design and functionality. The project is all about making the app more user-friendly and engaging. Users will be able to purchase items, earn points, and spend them on other products or gifts; it’s serving them this way. Moreover, they’ll also be able to refill their wallets while earning some bonus points as well. Furthermore, this application also comes with birthday offers for those users whose birthday falls within the month of this year.
These factors made us consider developing a more user-friendly and engaging app to meet users' expectations for online food ordering.
Availability of a variety of options
Rewards and cash-backs
Designing a user-friendly interface that’s as simple as a few taps on a mobile device for users.
The team that worked on products for Dunkin’ acquired various appeals regarding the fresh features of the app.
prioritize some features became a real challenge.
Collecting and analyzing feedback is needed to have a more effective method for the app.
Dunking uses Latitude Technolab’s Notes to communicate with mobile app customers quickly. Within just a few minutes, the group is able to send out an offer or promotion. They can also use it to communicate with many customers at once. Latitude Technolab’s developed mobile app helps to build brand loyalty, identify their feelings, and promote retention. It allows quick fixes for any bad experiences by staying attuned to customer feedback.
Latitude Technolabs’s developed mobile app helps customers receive answers to many questions; however, it is especially worthwhile because of the way it shows overall opinion after a new app release. Customers quickly review how users feel about the app, updates, or any issues. At Latitude Technolabs, our food delivery app is customized for your company's requirements and can be adjusted according to the needs of any enterprise regarding order handling. Drop us an email, or call us to have one built for you.